I have been using Angies List for a while now and thought I would write an Angies List Review. The value of the service is the fact that users review the service providers, contractors. It is those like myself and all the others that provide the content and the value for each other. This is typically the definition of social media. However in this case instead of a video of someone running their car into a wall I have found that social media in this instance is quite useful, as in others. Angie’s List is invaluable to me when I am looking to find service providers that provide the service I need and have good reviews.
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How Angies List Works
To use the service you pay a fee, it can be monthly or yearly. In my opinion the fee is worth it and I will explain why later. You search for the type of service you need, such as garage door repair, and find those in your area. The service providers can be sorted in a variety of ways. You will see the providers name, contact information, number of reviews and the average grade. If you click into one of the search results you can read all of the reviews. The grade is A through F and given by those that provide the reviews.
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How I used Angie’s List
I have used service providers I found through Angie’s list on three occasions. One was for a plumber, one for a garage door repair company and one to install a fence. First I searched for the type of provider I needed and I looked at those with the most reviews as well as the highest grades. Two companies may have an initial average grade of A but one may have 100 reviews averaged and one may just have 1. That does not mean those without reviews are not good, they just have not had as many reviewers post. Next you can click and learn more about each provider. Within each providers listing is information about them, including a link to their external website if they have one. Next you can read reviews about them and contact them.
Individual Reviews are Very Useful
I liked the ability to read the reviews, it is akin to speaking with a neighbor who used a particular service provider. It is good to read the top reviews, such as those with an A or a B rating, but I preferred to read the C, D and F ratings. [ See the image to the right ] I found that some of the poor ratings users provided were relevant and some were not. You need to read them to understand if they should effect your decision process. In the case of having a fence built I did not mind a D review when someone wrote they were a day late to install the fence. However I would mind a D review of a provider if the fence was falling down as they did not set the posts properly. Providers also have the ability to respond to reviews if they wish to dispute the issue. This feature of Angies list is the one I like the most, it would be particularly useful if you just moved into an area and do not know anyone to obtain referrals from.
Contact Providers
Angie’s makes it very easy to contact providers. You can email them through Angie’s list, or call them. All those I have contacted through the site have contacted me immediately. I had a garage repair company contact me within 10 minutes of sending an email and they were at my house within an hour to fix the problem.
Discounts and Coupons
You will also find that some of the providers provide coupons for contacting them through Angies list. I noticed a couple would.
Write a Review When Work is Done
Once you have the work done I recommend you review the provider within Angies. It is the reviews that allows everyone on the site to find the best providers they can.
Added Benefit for Forgetful People Like Me
Angies keeps the reviews you wrote so you can read them in the future. You will also know who you had perform work and their contact information, years later you can find out which plumber you used, as an example, whether you were happy with their work and call them again.
Is Angies Subscription Cost Worth It?
In my opinion the answer is yes. The main reason is that each review submitted by users, such as myself, is checked by their staff. You do not find any irrelevant reviews or junk responses as you may find on un-moderated sites. Theoretically you will not find any service providers trying to scam the system to move themselves up in ratings. The value is there.
Angies List Review Conclusion
I need to first disclaim that we run advertisements for Angie’s list. As a user of Angie’s list I highly recommend their service.